SHIPPING, RETURNS & EXCHANGES

How much is shipping?

Shipping is 100% free. Orders usually ship the next business day. We use reliable UPS Ground shipping with tracking. We currently only ship within the USA.

FOR OUR INTERNATIONAL CUSTOMERS (especially Canada) - we are working very hard to bring international shipping to you very soon! Please sign up for our newsletter (at the bottom of any product page), and we will notify you as soon as we start shipping internationally!

I got my shoes and they’re too big, too small, or too something else. What can I do?

No problem — Size exchanges are fast and easy to do and we'll pay for the shipping (first exchange).

Don't like the shoes - no problem either, we can still be friends. We pay for your return shipping! Simply email us at [email protected], and we'll quickly send you a pre-paid return label.

Our Full Refund Return Policy:
If you are not 100% happy, you can return your shoes for a full refund, as long as:

1. The return is requested within 30 days of the original shipping date.
2. The returned shoes are unworn, in the state you received them and in the original packaging. (Please try shoes on a carpeted or similar surface to avoid scratches).

Our address is:
Shoes By Jews Inc
8149 Santa Monica Blvd
Los Angeles, CA 90046-5912

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More questions?